Yelling Doesn’t Work
An oldie but still gold.
In the early 1960′s, when Tom Watson Jr. was CEO of IBM he discovered that one of his executives made a mistake costing the company $10 million. He called the man into his office asking him “Do you know why I called you here?” The man replied “I assume you’re going to fire me.”“Fire you?” Watson replied. “I spent $10 million educating you. I just want to be sure you learned the right ...
A journey of a thousand steps
Three and a half years ago I set out to answer a burning question I had which was “What is it about great leaders that sets them apart from the rest?”This question had sat in the back of my mind for about 30 years as I’ve witnessed acts of leadership greatness and sadly, the opposite – terrible actions by leaders of entities large and small.Wanting to capture leadership perspectives both in and outside the corporate mindset, I interviewed respected leaders around ...
Do you listen or just hear?
My 14 year old daughter has gone deaf.
I don’t mean clinically or even functionally. I suspect it is more ontologically. She has willed herself to not hear anything she’s not interested in.
Maybe it’s a teen phenomenon; however, I think it’s more of a human condition.
We’re all a bit ontologically deaf. While we may physically hear what someone says to us, do we really listen?
According to neuroscientists, we don’t. We only really pick up what we’re ...
