Five Ways to be a Smart Leader
I feel a bit silly here. Since my book was published, I’ve been writing and speaking a lot about different aspects of leadership but still haven’t shared the actual model that was the framework for my whole book!
The SHAPES model shows the interrelated pillars of leadership excellence, inside a context for integrity that translates into success when action is taken. There are too many nuances for a single blog, but I’ll start with one element. Since it is intuitive to start at ...
Monty Python Goes to Canberra
I don’t think anyone’s surprised to find that Edelman’s 2012 Trust Barometer revealed that only 33% of Australians trust government to do what is right and 60% of Australians do not trust government leaders to tell the truth.
In their rush to tell us they’re the better woman or man to run the government, political leaders like Kevin Rudd and Julia Gillard appear to have forgotten that what’s is really important to us is well…us.
Power is a demanding mistress ...
Remember, Your People are Human Beings
As a volunteer mentor of the Smart Leaders Network, a global mentoring initiative, I have had the privilege of mentoring Ali Raza, an IT manager in Pakistan, assisting him in developing critical leadership skills and thinking.
Ali Raza on Skype
On the surface, we are a very unlikely pair. Me, a New York Jewish woman living in Australia and Ali, a Pakistani, Muslim man living in Pakistan.
Yet, at the source level, we are both two human beings committed to leadership excellence in the ...
Remember, Your People are Human Beings
As a volunteer mentor of the Smart Leaders Network, a global mentoring initiative, I have had the privilege of mentoring Ali Raza, an IT manager in Pakistan, assisting him in developing critical leadership skills and thinking.
Ali Raza on Skype
On the surface, we are a very unlikely pair. Me, a New York Jewish woman living in Australia and Ali, a Pakistani, Muslim man living in Pakistan.
Yet, at the source level, we are both two human beings committed to leadership excellence in the ...
Five Important Lessons from Mickey
We can learn a lot about how to run a company from Disney. They really know how to look after their people and customers.
After a day in one of their theme parks, followed by five on their newest cruise ship, I learned a lot about excellence and enduring success. Crew members provided me with the source of that excellence which I think it is well worth sharing. And yes, I also had a really great time!
1. Be congruent. Disney is masterful at customer service. The company and people are ...
Five Important Lessons from Mickey
We can learn a lot about how to run a company from Disney. They really know how to look after their people and customers.
After a day in one of their theme parks, followed by five on their newest cruise ship, I learned a lot about excellence and enduring success. Crew members provided me with the source of that excellence which I think it is well worth sharing. And yes, I also had a really great time!
1. Be congruent. Disney is masterful at customer service. The company and people are ...
